Job Description
We are looking for a Network Administrator & IT Helpdesk Specialist to ensure the optimal operation of the company's IT infrastructure and provide technical support to internal users. The role involves both the administration of network equipment and IT infrastructure, as well as operational support for business applications used in daily activities (Microsoft Office, Autodesk, Adobe, etc.).
Key Responsibilities
IT Support & Helpdesk
- Provide technical support to users (on-site and remote).
- Install, configure, and maintain Windows operating systems.
- Install and support common business applications, including Microsoft Office, Autodesk products (AutoCAD, Revit, etc.), and Adobe applications (Acrobat, Photoshop, etc.).
- Diagnose and resolve hardware and software issues.
- Configure and maintain workstations, laptops, and printers.
- Manage user accounts, including Active Directory, email accounts, and access permissions.
Network & Infrastructure Administration
- Configure and maintain network equipment, including switches, routers, and Wi-Fi access points.
- Administer and configure peripheral devices such as multifunction printers, printers, and plotters.
- Monitor network performance and respond to incidents as needed.
- Manage VPN connections and remote access solutions.
- Collaborate with IT service providers and telecommunications vendors.
Equipment Administration & Asset Management
- Maintain inventory records of IT hardware and software assets.
- Monitor software licenses and compliance.
- Prepare and configure equipment for new employees.
- Participate in IT equipment procurement and provide upgrade recommendations.
Requirements
- Minimum 3 years of experience in a similar role.
- Solid knowledge of Windows operating systems and Microsoft Office.
- Experience supporting technical applications such as Autodesk and Adobe products.
- Basic to intermediate knowledge of data network administration (TCP/IP, DHCP, DNS, VLAN).
- Experience configuring network equipment and peripheral devices (printers, plotters).
- Experience working with Active Directory.
- Strong communication skills and a user-oriented mindset.
- Ability to organize and manage multiple requests simultaneously.
- Valid Category B driving license.
Nice to Have
- Experience working in a construction company or technical environment.
- Knowledge of Microsoft 365 and Exchange.
- Experience with IT backup and security solutions.
What We Offer
- A stable working environment within a company delivering complex projects.
- The opportunity to work with a wide range of technologies.
- Professional development and growth opportunities.
- A competitive salary package commensurate with experience.
